Sewer and main line help
Diagnosis, cleaning and urgent service.
A blocked main sewer line stops wastewater from leaving the building, so drains back up everywhere at once. JET finds the blockage, clears it and repairs the pipe when damage is the cause. Available 24/7 for homes and businesses.
These symptoms point past a single clogged drain to the pipe that serves the whole building.
The lowest opening in the building is where a blocked main line shows up first, often in a basement floor drain or shower.
If water climbs in a toilet or tub when the washing machine drains, the shared line below them is not carrying the water away.
Sinks, tubs and toilets on different sides of the house failing together almost always means the blockage is in the main line.
A line that clogs again soon after it was snaked usually has roots, a sag or a broken section that cleaning alone will not fix.
The goal is a line that stays open, not one that drains for a week. That starts with knowing why it blocked.

A clogged sink or tub is a branch-line problem, and drain service usually takes care of it. A blocked sewer line is different: it sits downstream of every fixture, so the whole building loses drainage and sewage can come back up through the lowest opening.
Until the line is cleared, use as little water as possible. Each flush or shower adds to what is already backing up.
Each cause calls for a different fix, which is why the cause matters before the repair.
When a line keeps blocking or the cause is unclear, a sewer camera inspection shows what is inside the pipe and roughly where it is. That separates a clog that can be cleared from a pipe that is broken, and it keeps any digging limited to the section that needs it.
Most blockages are cleared first, with a cable machine or with high-pressure sewer jetting for roots, grease and heavy buildup. Clearing restores flow and lets the condition of the pipe be checked.
If the inspection shows a crack, separation or collapse, JET explains the repair options for that section before any work starts. After repairs, the line is flow tested to confirm it drains properly.
Older homes with clay or cast-iron pipe and properties with large trees near the line tend to see blockages more often. On commercial properties such as restaurants, apartment buildings and offices, one blocked line can shut down every unit or restroom it serves.
For businesses with grease-heavy waste, see commercial services and grease trap cleaning.
Need help right now?
Backups, odors, wet spots, clogged drains, and main line problems should not wait. JET responds 24/7 across Long Island.
Call 24/7: (631) 260-3640Other pages that cover parts of a blocked line repair.
Diagnosis, cleaning and urgent service.
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Don't see your question? Call (631) 260-3640.
Rarely. Water may slowly seep past a partial blockage, but the material causing it stays in the pipe and usually gets worse.
No. Store-bought chemicals are not designed for a main line blockage, rarely reach it, and leave caustic water standing in the pipes for whoever clears the line.
A camera inspection shows the inside of the line, including roots, cracks, sags and collapsed sections, so the repair can be based on what is actually there.
Not always. Roots can often be cleared with cutting or jetting. If they keep returning through a broken section, repairing that section may be the longer-term fix.
Yes. JET takes calls 24/7 for blocked sewer lines that are backing up into a home or business.
If drains are backing up across the building, call JET Cesspool Service at (631) 260-3640. We will find the blockage and get wastewater moving again.
(631) 260-3640For a backup or overflow happening now, call (631) 260-3640 instead.