Cesspool, septic & sewer services
For homes and businesses across Long Island.
A cracked cover, a broken pipe or a collapsing ring doesn't always mean a whole new system. JET Cesspool Service finds the cause and repairs cesspools and septic systems for Long Island homes and businesses, with 24/7 emergency service.
Most failures give some warning before sewage reaches the house. Call if you notice any of these.
Ground dropping around the cover can mean the dome or rings are collapsing. Keep children and pets away and call right away.
A system that backs up again soon after it was pumped may have a blocked inlet, a failed baffle or a damaged pool.
A cracked, shifting or missing lid is a safety risk and lets water and debris into the system.
A soggy line of grass between the house and the system can point to a broken or leaking pipe.
A line that clogs again and again may be cracked, sagging or separated, not just dirty.
Each repair starts with finding what actually failed, so the fix addresses the cause instead of the symptom.

Concrete rings and domes can crack or give way with age, heavy loads or shifting soil. JET excavates around the damage, removes the failed sections and sets new rings or a new dome.
Sinking ground over a cesspool is a warning sign of collapse. Keep everyone off the area until it has been checked.
A cover that is cracked, sunken or missing is a fall hazard and lets rainwater, soil and debris into the system. Septic tank lids crack too. Replacing a cover is usually one of the simpler repairs, and it makes future pumping easier.
The pipes between the house, the septic tank and the leaching pools can crack, sag, separate at the joints or fill with roots. JET clears or replaces the damaged section. When the trouble is farther up the building sewer, a sewer line camera inspection can show where the break is before anyone digs.
Baffles are the fittings at a septic tank’s inlet and outlet that keep scum and solids inside the tank. When one breaks or falls off, solids can flow into the leaching pools and clog them. Replacing a failed baffle protects the pools behind the tank.
Many problems can be repaired, and JET checks for that first. A cracked ring, a broken line or a clogged inlet is usually a repair. A pool that has failed completely, or keeps flooding even after it’s pumped, usually needs replacing.
Suffolk County doesn’t allow a failed cesspool to be swapped for a new cesspool: since July 1, 2019, the minimum replacement is a septic tank ahead of a leaching structure, and replacements need Suffolk County Department of Health Services approval. Homeowners replacing a system may qualify for Suffolk County’s Septic Improvement Program, which offers grants of up to $20,000 per property toward an approved I/A (nitrogen-reducing) system; New York State’s program can add up to $25,000. Check eligibility before counting on either.
See cesspool and septic installation for how replacement works, or read Are cesspools legal?
The technician may pump the system to see the damage clearly, then explains what failed and the options, including whether a repair is likely to hold.
Need help right now?
Backups, odors, wet spots, clogged drains, and main line problems should not wait. JET responds 24/7 across Long Island.
Call 24/7: (631) 260-3640A repair often goes together with one of these.
For homes and businesses across Long Island.
115+Google reviews
4.7 average rating. Customers mention fair pricing, polite staff, and a professional team most often.
Read reviews on Google"We needed our cesspool emptied asap due to an overfill and Jack got here within the hour and did an awesome job and was very professional."
Lucas T., Google review
"…gave me all the details & pricing before dispatching the guys out to my house. Nothing was hidden."
Derick P., Google review
"…although they had to dig up the lawn to get to the cap, they did quite a neat job putting the pieces back like a jigsaw puzzle."
Andrew B., Google review
Don't see your question? Call (631) 260-3640.
Many can be repaired. Cracked rings, broken lines, failed baffles and damaged covers are usually fixable. A pool that has failed completely generally needs replacing.
Not in Suffolk County. Since July 1, 2019, a failed cesspool must be replaced with at least a septic tank and leaching system.
Yes. It can mean the dome or rings are collapsing. Keep people and pets away and call (631) 260-3640, 24/7.
Symptoms overlap. Pumping the system and checking the lines, sometimes with a camera, shows whether a part has failed or a pipe is simply blocked.
Suffolk County's Septic Improvement Program helps pay for replacing a cesspool or septic system with an I/A system, not for routine repairs. If you're facing replacement, you may qualify; check eligibility with the county.
Call JET Cesspool Service at (631) 260-3640 to find out what failed and how to fix it. We repair cesspools and septic systems across Long Island and take emergency calls 24/7.
(631) 260-3640For a backup or overflow happening now, call (631) 260-3640 instead.